Ford Focus Class Action Complaint

A class action has been filed alleging purge valve problems in the vehicle cause the vehicle to stall and experience other engine problems.  The Ford Focus lawsuit describes alleged problems caused by the purge valve that is used for the emissions system. The plaintiff says the EVAP system (evaporative emission control system) is used to store fuel vapors in the charcoal canister when the engine is running. Those vapors are supposed to be sent to the engine, if the system works as intended.  However, the plaintiff claims the purge valve can stick open…

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Automobile Service Plan or Extended Warranty Claims

While many consumers purchase warranty plans for piece of mind, they may find companies refusing to provide coverage.  Here are some typical defenses.
pre-existing condition-  any evaluation of the vehicle should have taken place when the policy was written
hidden disclaimers           check the company’s literature and see if the promises conflict with disclaimers.  If so, that may be false advertising.
lack of maintenance         coverage should accord with the reasonable expectations of the insured and minor gaps should not bar coverage.

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Ten Mistakes that are Made in the Lemon Law Hearing

1. Failure to show a common problem  John drives with a hard foot, Jane does not know how a high-performance car works.  Showing significant problems with the make and model can help rebut the blame the consumer defense. 2. The more problems the better.  Some consumers may believe that adding problems improves the case, but it can create a perception of a sensitive consumer.  Rarely  can systemic problems be shown on multiple components and its better to prove one claim than vaguely allege three. 3. Not calling an expert. 4….

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Jeep Wrangler & Other Models Water Leak

There are many causes of water intrusion in the Jeep Wrangler. The improper placement of the soft-top would cause a water intrusion as well as missing parts, i.e., a missing piece of foam from the seal kit. Mr. Santora further identified, when shown, that R-6 is a limited warranty for all Chrysler Jeeps.
Mr. Santora stated that Jeeps have been known to leak and that the Wrangler model, due to the fact they have removable tops, is prone to this type of concern. Mr. Santora stated that that the Manufacturer is aware of these concerns and that is why they publish the Jeep Wrangler Diagnosis and Repair Manual for Water Leaks for dealership technicians

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Jeep Cherokee Transmission Malfunctions

Many owners have reported a pronounced delay from the time that they step on the gas, until the truck starts to move. These same people also say that stepping on the gas could result in unexpected wheel spin.
2nd Gear – The most common complaint about this gear is that the transmission will hang in 2nd, and not up shift for an extended period of time.

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False or Misleading Made in the U.S.A. Claims

A company which proclaims its product is made in the U.S.A. must live up to that promise.  The FTC has filed actions and private enforcement is equally possible.  For example one case prohibits ae company from making unqualified Made in USA claims for any product unless it can show that final assembly or processing – and all significant processing – take place in the United States, and that all or virtually all ingredients or components are made and sourced in the U.S.   If the claim is qualified, the company should provide …

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Prepade Debit Card Deception

An FTC Enforcement action alleged consumers had substantial difficulty using debit cards they purchased.  The FTC actions was taken against a company called Netspend and states,    From the perspective of consumers, the whole purpose of prepaid debit cards – their reason for living, if you will – is to give consumers immediate access to their money. Those cards are an especially important financial lifeline for people who don’t have traditional bank accounts. In pitching its reloadable prepaid cards, NetSpend Corporation promised consumers “immediate access” to their funds with “no holds,…

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Pet Food Deception

The Federal Trade Commission has approved a consent order with Mars Petcare U.S. settling charges that the company falsely advertised specific health benefits of its Eukanuba brand dog food. According to the FTC’s complaint, filed in August 2016, the company claimed in ads, but could not prove, that a 10-year study found that dogs fed Eukanuba could extend their expected lifespan by 30 percent or more. The Commission charged that the longevity claims were false or unsubstantiated and that the claim that longevity was proven through scientific evidence was false, in violation of…

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Nissan Cvt Transmission Problems

Nissan had created a “CVT” transmission on many of its vehicles.  Owners have reported problems that include, erratic shifting,  problems with acceleration,  improper shifting, no engagement into gear, shudder, shaking or vibration.  Nissan CVT Owner may be entitled to compensation for diminished value, loss of use, or other problems. 

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